Receiving a response from ICICI Bank within
24 hours as compared to 48 asked for at the
bank's website WAS a Pleasant Surprise.
However, the 18 minutes that we took for an
'agreement' to be reached was FRUSTRATING,
understated as my feelings always are.
The 'agreement' that the CSO -ICICI Bank was
ready for ?
That she has no way of contacting ICICI Bank's
Collection Department and she would provide me
with the contact details for me to follow up !
Precisely the point i made in yesterday's post!
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